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Dynamics 365 Finance & SCM · Retail

ERP modernization

A unified Dynamics 365 Finance & Supply Chain platform replacing fragmented finance, inventory and procurement systems for a multi-location retail group.

Client
A multi-location retail group
Sector
Retail
Region
Multi-location
Engagement
Dynamics 365 implementation
Timeline
Phased rollout
20%
Lower inventory cost
Faster
Financial close
Multi-location
Unified operations
01

The brief

A multi-location retail group ran finance, inventory, procurement and reporting on fragmented systems. The lack of integration created inventory inaccuracies, slow reporting and blind spots in decision-making.

Month-end and year-end closes were painful, procurement was manual, and leadership lacked a single view of operational performance. They needed one unified enterprise platform.

What the client asked for
  • Connect finance and inventory into one system.
  • Fix inventory inaccuracies across locations.
  • Replace manual procurement processes.
  • Speed up financial reporting and close.
  • Get visibility into operational performance.
  • Run multiple locations from one platform.
02

Our approach

We implemented Microsoft Dynamics 365 Finance & Supply Chain Management as a single source of truth across finance, procurement, inventory and reporting.

Automating financial management and procurement, and optimising inventory and warehouse operations, gave the group accuracy and speed it had never had — across every location.

03

What we implemented

Financial management automation

Core finance processes are automated and consistent across the group.

Procurement & vendor management

Purchasing and supplier relationships are managed in one place.

Inventory & warehouse optimization

Stock is accurate and optimised across every location.

Supply chain visibility

End-to-end visibility from demand to fulfilment.

Real-time reporting & analytics

Live financial and operational reporting for leadership.

Multi-location business management

Every location is run from one unified platform.

04

How we built it

We started with the finance and supply-chain data model, consolidating fragmented sources before configuring Dynamics 365 Finance & SCM around the group's real processes.

We delivered in phases — finance first, then procurement and inventory — validating each against live operations, with reporting in Power BI so the group could trust the numbers immediately.

05

How it works

1

Unify

Fragmented finance and inventory data is consolidated.

2

Automate

Finance and procurement processes run automatically.

3

Optimise

Inventory and warehouse operations are tuned.

4

See

Supply chain and finance become visible end to end.

5

Report

Real-time analytics support decision-making.

The platform & AI layer

A single source of truth across finance and supply chain is what kills the inventory inaccuracy and reporting lag — once the data is unified, automation and optimisation compound on top of it.

Real-time reporting turns month-end fire-drills into a continuous, trustworthy view of the business across every location.

06

The impact

20%
Lower inventory cost
Faster
Financial close
Multi-location
Unified operations

Inventory carrying costs fell by 20%.

Month-end and year-end closes became faster.

Procurement efficiency improved.

Demand forecasting and inventory planning improved, with transparency across business units.

07

Microsoft technology stack

ERP
Dynamics 365 FinanceSupply Chain Management
Operations
ProcurementInventory & warehouse
Analytics
Power BIReal-time reporting
Automation
Power AutomateApproval workflows

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